AirGateway takes pride in engaging with the community of travel agents, helping out companies struggling with NDC, and in being transparent about our solutions, capabilities, as well as pricing. With the NDC topic gaining even more traction in the past months, travel agencies stand before the task of transforming parts of their business to avoid paying GDS surcharges and losing access to the content of some carriers. At AirGateway, we completely understand that NDC can be a confusing topic, especially when agents are used to working with other platforms (mostly GDS-centric) for a substantial part of their time in business. It's not just changes and challenges, but there are indisputable advantages NDC technology brings and that agencies can and should take advantage of. That’s the reason we decided to launch a content series about BookingPad, our agent desktop tool.&nbsp;We will highlight key features and functionality as well as explain how to avoid disruptions to the agency's operations and processes. More specifically, we will look at the&nbsp;crucial topic of Servicing&nbsp;NDC content, the way we bring your direct NDC + other content sources onto one screen, how we seamlessly integrate with your established&nbsp;Mid/Back-office system, and much more.The goal of this series is to dive deeper into what NDC and aggregated shopping brings to the world of airline distribution, debunk some myths concerning its capabilities, and hopefully explain why AirGateway is being trusted by partners and customers around the world.<div class="raw-html-embed"><a href="https://zcmp.eu/p3D" target="_blank">Subscribe here</a> to be the first to know about a new post!</div>

BookingPad Academy_1.png

Introducing BookingPad Academy - your guide to NDC

The AirGateway team is constantly working on improving our solutions, both our API and the Agent Desktop Tool BookingPad. Moving forward with the development step by step, we’re always striving to bring the very best NDC aggregating product on the market that helps travel agents bridge the gap between established GDS processes and the emerging NDC era without any implementation necessary.Building on the feedback we get from our customer base, we’re bringing you the recap of the six key updates released during the last months of 2022. The aim of this product update is to highlight how you can leverage the latest features and enhancements of BookingPad to improve your workflow and save time.<a href="https://help.bookingpad.app/en/articles/341234-august-2022-release#scroll-heading-4">Optional fields and lines in Remarks</a> - Now you can define which fields in <a href="https://help.bookingpad.app/en/articles/325784-remarks">remarks</a> will be optional and set if the empty line should or shouldn’t be sent to AIR/MIR/IUR files<figure class="image image_resized" style="width:75%;"><img src="https://cms.airgateway.net/uploads/hc_m_N_Zhez_I7t_Kwg_R5vcvd_L6h_Ig_Uv_A_Tx_N_Nv_13655f23c9.png" alt="hc_m_NZhezI7tKwgR5vcvdL6hIgUvATxNNv.png" srcset="https://cms.airgateway.net/uploads/thumbnail_hc_m_N_Zhez_I7t_Kwg_R5vcvd_L6h_Ig_Uv_A_Tx_N_Nv_13655f23c9.png 245w,https://cms.airgateway.net/uploads/small_hc_m_N_Zhez_I7t_Kwg_R5vcvd_L6h_Ig_Uv_A_Tx_N_Nv_13655f23c9.png 500w,https://cms.airgateway.net/uploads/medium_hc_m_N_Zhez_I7t_Kwg_R5vcvd_L6h_Ig_Uv_A_Tx_N_Nv_13655f23c9.png 750w,https://cms.airgateway.net/uploads/large_hc_m_N_Zhez_I7t_Kwg_R5vcvd_L6h_Ig_Uv_A_Tx_N_Nv_13655f23c9.png 1000w," sizes="100vw"></figure> <a href="https://help.bookingpad.app/en/articles/341239-september-2022-release#scroll-heading-7">“Send Email Document” feature added</a> - We’ve created an HTML template to send itinerary via email to the recipient as we believe this is a much easier and more practical way for communication purposes<figure class="image image_resized" style="width:75%;"><img src="https://cms.airgateway.net/uploads/hc_m_pi_Ghb5_To5o_Mh7_CA_98p7_L_Aa_Yxv_GQE_Uk_1ebfbe50c7.png" alt="hc_m_piGhb5To5oMh7CA98p7LAaYxvGQEUk.png" srcset="https://cms.airgateway.net/uploads/thumbnail_hc_m_pi_Ghb5_To5o_Mh7_CA_98p7_L_Aa_Yxv_GQE_Uk_1ebfbe50c7.png 245w,https://cms.airgateway.net/uploads/small_hc_m_pi_Ghb5_To5o_Mh7_CA_98p7_L_Aa_Yxv_GQE_Uk_1ebfbe50c7.png 500w,https://cms.airgateway.net/uploads/medium_hc_m_pi_Ghb5_To5o_Mh7_CA_98p7_L_Aa_Yxv_GQE_Uk_1ebfbe50c7.png 750w,https://cms.airgateway.net/uploads/large_hc_m_pi_Ghb5_To5o_Mh7_CA_98p7_L_Aa_Yxv_GQE_Uk_1ebfbe50c7.png 1000w," sizes="100vw"></figure>&nbsp;<a href="https://help.bookingpad.app/en/articles/341239-september-2022-release#scroll-heading-0">“Agent ID” field automatically populated</a> - If the <a href="https://help.bookingpad.app/en/articles/325784-remarks">remarks</a> include details about the agent name, it will be filled automatically based on the actual BookingPad user<figure class="image image_resized" style="width:75%;"><img src="https://cms.airgateway.net/uploads/hc_m_G0_T4dqw_JR_39w_Wd_YMC_2_N_Kma8qr_Mp_Bb9_3043ee7c2b.png" alt="hc_m_G0T4dqwJR39wWdYMC2NKma8qrMpBb9.png" srcset="https://cms.airgateway.net/uploads/thumbnail_hc_m_G0_T4dqw_JR_39w_Wd_YMC_2_N_Kma8qr_Mp_Bb9_3043ee7c2b.png 245w,https://cms.airgateway.net/uploads/small_hc_m_G0_T4dqw_JR_39w_Wd_YMC_2_N_Kma8qr_Mp_Bb9_3043ee7c2b.png 500w,https://cms.airgateway.net/uploads/medium_hc_m_G0_T4dqw_JR_39w_Wd_YMC_2_N_Kma8qr_Mp_Bb9_3043ee7c2b.png 750w,https://cms.airgateway.net/uploads/large_hc_m_G0_T4dqw_JR_39w_Wd_YMC_2_N_Kma8qr_Mp_Bb9_3043ee7c2b.png 1000w," sizes="100vw"></figure>&nbsp;<a href="https://help.bookingpad.app/en/articles/341234-august-2022-release#scroll-heading-3">Added the quantity of baggage pieces in the PDF document</a> - Now you can see the number of <a href="https://help.bookingpad.app/en/articles/302849-add-ancillary-services">baggage</a> (if there is more than 1) displayed in the PDF document<figure class="image image_resized" style="width:75%;"><img src="https://cms.airgateway.net/uploads/hc_m_4hmth_AO_62cq_M0hkj_UUXMAG_53_USZUJY_9ff0527414.png" alt="hc_m_4hmthAO62cqM0hkjUUXMAG53USZUJY.png" srcset="https://cms.airgateway.net/uploads/thumbnail_hc_m_4hmth_AO_62cq_M0hkj_UUXMAG_53_USZUJY_9ff0527414.png 245w,https://cms.airgateway.net/uploads/small_hc_m_4hmth_AO_62cq_M0hkj_UUXMAG_53_USZUJY_9ff0527414.png 500w,https://cms.airgateway.net/uploads/medium_hc_m_4hmth_AO_62cq_M0hkj_UUXMAG_53_USZUJY_9ff0527414.png 750w,https://cms.airgateway.net/uploads/large_hc_m_4hmth_AO_62cq_M0hkj_UUXMAG_53_USZUJY_9ff0527414.png 1000w," sizes="100vw"></figure>&nbsp;<a href="https://help.bookingpad.app/en/articles/348009-november-2022-release#scroll-heading-2">Added new elements to “Document Types”</a> - Now you can add other <a href="https://help.bookingpad.app/en/articles/322354-identity-document">document types</a>, such as Crew Member Certificate, Military ID, US Naturalization Card, Permanent Resident Card<figure class="image image_resized" style="width:50%;"><img src="https://cms.airgateway.net/uploads/hc_m_Ys_Ba_WSXN_9_Kx_L1k57_R6_YW_Ri5lv_Xc_W_Cz_ba4a8d6ab2.png" alt="hc_m_YsBaWSXN9KxL1k57R6YWRi5lvXcWCz.png" srcset="https://cms.airgateway.net/uploads/thumbnail_hc_m_Ys_Ba_WSXN_9_Kx_L1k57_R6_YW_Ri5lv_Xc_W_Cz_ba4a8d6ab2.png 138w,https://cms.airgateway.net/uploads/small_hc_m_Ys_Ba_WSXN_9_Kx_L1k57_R6_YW_Ri5lv_Xc_W_Cz_ba4a8d6ab2.png 443w,https://cms.airgateway.net/uploads/medium_hc_m_Ys_Ba_WSXN_9_Kx_L1k57_R6_YW_Ri5lv_Xc_W_Cz_ba4a8d6ab2.png 664w," sizes="100vw"></figure> Should you want to explore any of these in more detail and/or see what other things we are working on, check out our <a href="https://help.bookingpad.app/en">Knowledge Base</a> which has a more in-depth take on our updates.In case you have some additional tips on how to improve BookingPad, don't hesitate to get in touch with us at operations@airgateway.com and we will make sure to include those in our product roadmap.&nbsp;

Introducing BookingPad Academy - your guide to NDC

BookingPad Q4/22 Product Update